Bullen Law Chambers - Barristers Direct to the public
 



BullenChambers

In Short


fees will be charged depending on their level of experience, the complexity of the case and the length of time involved in dealing with it

The Barristers will usually charge either a fixed fee for a piece of work or an hourly rate, depending on the nature of the work

Fees for paperwork and conferences will be fixed in advance where we can. If this is not possible, we will provide an estimate. 

It is NOT always possible to set a limit on what you are prepared to spend and we will tell you in advance of that limit being reached.

Where fees are agreed in advance of the work being carried out, the barrister will require the fee to be paid in advance.

It may be that we discover that the work is going to take longer than the original time agreed, if this is the case, we will contact you immediately to discuss any amendments to your contract


For more information on the Direct/Public Access Scheme please visit:

The Bar Council’s information via the link below




COMPLAINTS PROCEDURE IN BRIEF 
 
We hope you will be happy with the professional services I provide. However, if you are not satisfied, you should refer the matter either to me or to my Chambers in line with my Chambers complaints procedure. A copy of my Chambers’ complaints procedure is attached at Appendix C below.
 
If you are not happy with my reply or my Chambers’ reply then you can contact the Legal Ombudsman. The Legal Ombudsman is a free, impartial and independent service set up by the Government which deals with complaints about the service you have received.
 
You must complain to the Ombudsman within six months of receiving a final response to your complaint from myself or from my Chambers (provided the response specifically notifies you of your right to complain to the Ombudsman and of the six month time limit). A complaint to the Ombudsman must also be made not more than six years after the act or omission complained about or not more than three years from the date when you should reasonably have known that there were grounds for complaint.
 
For further details about how to make a complaint to the Legal Ombudsman, including guidance about the new scheme rules that came into effect on 1 February 2013, please contact the Legal Ombudsman directly at:

Legal Ombudsman,
PO Box 6806,
Wolverhampton, WV1 9JW
 
                            Email: enquiries@legalombudsman.org.uk .                  




THE CHAMBERS OF MARY BULLEN
email: bullenchambers@gmail.com