Fees will be charged either at a fixed rate or hourly rate. This will depend the complexity of the case and the length of time involved in dealing with the case. The fee structure will be agreed between us and set out in The Client Care Letter. For example, The Barristers will usually charge either a fixed fee for a piece of work or an hourly rate, depending on the nature of the work
Fees for paperwork and conferences will be fixed in advance where we can. If this is not possible, we will provide an estimate.
It is NOT always possible to set a limit on what you are prepared to spend and we will tell you in advance of that limit being reached.
Where fees are agreed in advance of the work being carried out, the barrister will require the fee to be paid in advance.
It may be that we discover that the work is going to take longer than the original time agreed, if this is the case, we will contact you immediately to discuss any amendments to your contract
For more information on the Direct/Public Access Scheme please visit:
The Bar Council’s information via the link below
COMPLAINTS PROCEDURE IN BRIEF
We hope you will be happy with
the professional services I provide. However, if you are not satisfied, you
should refer the matter either to me or to my Chambers in line with my Chambers
complaints procedure. A copy of my Chambers’ complaints procedure is attached
at Appendix C below.
If you are not happy with my
reply or my Chambers’ reply then you can contact the Legal Ombudsman. The Legal
Ombudsman is a free, impartial and independent service set up by the Government
which deals with complaints about the service you have received.
You must complain to the
Ombudsman within six months of receiving a final response to your complaint
from myself or from my Chambers (provided the response specifically notifies
you of your right to complain to the Ombudsman and of the six month time
limit). A complaint to the Ombudsman must also be made not more than six years
after the act or omission complained about or not more than three years from
the date when you should reasonably have known that there were grounds for
For further details about how to
make a complaint to the Legal Ombudsman, including guidance about the new
scheme rules that came into effect on 1 February 2013, please contact the Legal
Ombudsman directly at:
For further information please follow the links below